Welcome to Phoenix Fire, where transformation and renewal are at the heart of this practice.
Owned and operated by Heather Jackson, LPC, NCC, Phoenix Fire Therapy, LLC draws inspiration from the powerful symbolism of the phoenix—a mythical creature revered across cultures for its association with resurrection, immortality, and hope. Like the phoenix rising from its own ashes, our therapy approach embodies the spirit of renewal and empowerment through feminist, person centered, and evidence-based practice. Phoenix Fire is a dedicated space to guide humans through their own journey of transformation and new beginnings.
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Reach out to us today to schedule a consultation and take the first step towards a healthier and happier life.
Frequently Asked Questions
Who do you provide therapy for?
We provide therapy services for adolescent girls, adult women, and individuals within the LGBTQIA+ community. Phoenix Fire is an inclusive space for all. We see clients from age 10 and up.
How does therapy work?
A therapist should meet you where you are, understand your reasons for seeking therapy, and work with you to choose the best techniques for your needs and goals. Our sessions may involve traditional talk therapy or specific exercises to promote mental and emotional growth. You might also receive suggestions for books, podcasts, tools, or practices to use between sessions.
How long does therapy take?
The duration of therapy varies based on your needs. Some clients attend for a short period for coping skills, while others continue for years for deep change and healing. Whatever you prefer, your therapist will work with you to meet your needs.
How do I know if we will be a good fit?
The thing is, sometimes one therapist is not the perfect fit for every person, and that's ok! Many therapists are happy to help you find someone who might be more suited to your needs--even if you've already had sessions with them.
I utilize a person-centered modality with my patients. I wholeheartedly believe that you know yourself better than anyone else does, and I want to collaborate with you as you move forward to reach your therapy goals. I love music, reading sci-fi and fantasy books, have a husband who plays Dungeons and Dragons, and have four adorable pets. I've also experienced my fair share of tough things in life and I'm able to use the resilience I obtained from those situations to better empathize with you and meet you where you are at. I'd prefer clients be comfortable in therapy, and welcome the use of fidgets, drinking your favorite iced coffee, or pets joining you for virtual sessions. If any of this sounds like something we have in common, I believe we will work well together.
How can I schedule an appointment?
Click here to schedule an appointment or you can call us at 706-480-8614. Typically I will schedule a free 15 minute consultation call with you to see if I might be a good fit for your therapy needs.
How often do I need to come to therapy?
At Phoenix Fire, we will request that you begin weekly sessions initially as you and your therapist work together to develop rapport and begin identifying and developing goals. After you reach a maintenance stage, it's often typical to move to appointments every other week or even monthly. This will be discussed on a case by case basis with each client prior to the start of therapy.
Do you take my insurance?
Currently, Phoenix Fire is out of network with insurance at this time, meaning we charge a cash fee of $150 per therapy session. We are working to be credentialed with insurance providers in Georgia and will update this section as this changes.
Medication? Therapy? Both?
If you're unsure about whether or not you should take medication, we recommend meeting with your therapist for a few sessions to receive a proper diagnosis, understand your experiences, and assess how you're feeling. If you feel medication is necessary, we can assist you in connecting with experienced psychiatrists and/or scheduling an appointment with your doctor. Please note: Licensed Professional Counselors do not prescribe medication.
What should I expect during the first therapy session?
During the first session, we'll review our informed consent paperwork, discuss your goals for therapy and begin to establish a comfortable and trusting therapeutic relationship. Your therapist will also answer any questions you have about the therapy process or your informed consent documentation.
Do you provide therapy in person?
Currently, Phoenix Fire is a telehealth only therapy practice. Phoenix Fire utilizes a HIPAA compliant platform to maintain your privacy during virtual sessions. Phoenix Fire is in the process of developing a brick and mortar location for those of us who prefer face to face therapy
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Do you take my insurance?
Phoenix Fire Therapy is in the process of becoming credentialed with many Georigia Insurance Providers.
What the heck is a superbill?
A superbill is a detailed receipt or invoice that healthcare providers give to patients or clients for services provided. It's also known as an encounter form or charge slip. Superbills are used to help patients get reimbursed for care from providers outside of their insurance network.
Do you offer sliding scale pricing?
Yes, Phoenix Fire does offer sliding scale pricing on a case by case basis. Please indicate if you would like to discuss this option when scheduling a consultation call. Sliding Scale spots are limited and provided at therapist's discretion.
What is Walk and Talk Therapy?
Walk and talk therapy is a type of psychotherapy that involves walking outdoors with a therapist while discussing issues and problem-solving. It's a relatively new form of therapy that's become popular for its effectiveness and convenience. Currently, Phoenix Fire Therapy intends to offer this form of therapy beginning Spring 2025.
The No Surprises Act
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Important Information Regarding Billing and Insurance at Phoenix Fire Therapy
(OMB Control Number: 0938-1401)When you receive emergency care or treatment from an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.What is “balance billing” (sometimes called “surprise billing”)? When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.YOU ARE PROTECTED FROM BALANCE BILLING FOR:- Emergency services: If you have an emergency medical condition and receive emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You cannot be balance billed for these emergency services. This includes services you may receive after you’re in stable condition unless you give written consent and waive your protections against balance billing for these post-stabilization services.
- Certain services at an in-network hospital or ambulatory surgical center: When you receive services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers cannot balance bill you and may not ask you to waive your protections against balance billing.
- You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
- Your health plan generally must:
- Cover emergency services without requiring you to get approval for services in advance (prior authorization).
- Cover emergency services by out-of-network providers.
- Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
- Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
What is HIPAA and how is my personal health information safe?
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Privacy RuleDefines PHI as any individually identifiable health information, including medical records and genetic information, that relates to an individual's past, present, or future physical or mental health. The rule applies to health plans, health care clearinghouses, and some health care providers. It gives patients rights with respect to their PHI, while also allowing covered entities to use or disclose it in certain circumstances for patient care and other important purposes.
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Security RuleEstablishes national standards for protecting electronic PHI. It requires covered entities to implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of PHI. These safeguards can include encryption, firewalls, antivirus software, intrusion detection systems, regular backups, and access controls. Organizations should also have policies and procedures in place for granting and revoking access rights.Please see our informed consent for further information.